Located right on the Virginia Beach boardwalk, the non-smoking Sheraton Virginia Beach Oceanfront Hotel has indoor and outdoor pools, a fitness center, a restaurant, cozy beds and great in-room amenities, making it a favorite among Our guests staying in Virginia Beach. The Sheraton is non-smoking and includes 200 rooms on nine floors. Luxurious bed linens ensure you'll get a good night's sleep. You'll find direct beach access from the hotel, as well as a fitness facility and an indoor and outdoor pool. Rentals are available for snorkeling, scuba diving, sailing, and wind surfing. In-room Wi-Fi is available. Cap off the day with a delicious meal and a cocktail at the hotel restaurant and lounge. Sheraton Virginia Beach Oceanfront Hotel is one mile from the Virginia Beach Convention Center, within five miles of golf courses, four miles from Ocean Breeze Water Park and 15 miles from the Virginia Zoological Park. Norfolk International Airport is 18 miles away.}
Pros: The staff was excellent and I had to deal with front desk, engineer, and the cleaning service. All teams were extremely helpful even though my room I booked was unavailable and then the key cards did not work so they had to replace the batteries.
Cons: I booked a room with two queen beds and upon arrival and checking in I was informed that my room is no longer available due to a broken ac unit. So I got a king size bed and a cot instead and a pull out sofa which was not what I was looking forward to
Pros: The location was perfect. Check-in was easy, the staff was super friendly. Easy access to the boardwalk and the beach. Parking in the adjacent parking deck was free, along with free valet parking if needed. Overall, a nice place to enjoy a beach vacation!
Cons: The bathroom was so small that you could not open the door if someone was standing in front of the vanity. Parking was adjacent to hotel and was designed for small vehicles or trucks. Breakfast was kinda expensive.
Cons: When I checked in the room was not clean.The room smelled like cigarettes. In the room there were cigarette butts.
Pros: Location is great, beautiful ocean view and the front desk staff were friendly & efficient.
Cons: Rooms are dated, the chair in my room was torn and filthy it was obvious that the room had not been cleaned well, dust and hair around the TV base, white spots on cabinet appeared to be dried milk, windows were dirty, holes in wall.
Pros: I love that they had a indoor pool
Cons: That they charge you for everything
Pros: Hotel employee is a fantastic person. The gym was in top condition. The location is outstanding. Everybody is very polite.
Pros: Great location, free parking is a plus.
Cons: Check in was a little confusing, mix up with our room during initial check in.
Pros: room was ready when I got there.Staff was wonderful, Room was beautiful. easy beach access and wonderful amenities! will definitely stay here again
Pros: The location and free valet parking were great. This hotel is on the northern end of the strip/boardwalk, so it's not centrally located, but it is right on the beach. The staff was very nice.
Cons: I wish I had paid more attention to their "pet friendly" policy because I loathe pets in hotels. Our "pet friendly" room was clean but smelled like a kennel. Air conditioning? The hallways were 85 degrees and the rooms were like 80. So stinking hot!
Pros: Very accommodating, upgraded my room to an oceanfront.
Pros: The location was great!
Cons: The front desk "supervisor" was very rude, disrespectful, and very arrogant. The customer service I received from him was very disappointing and gets a ZERO score.
Pros: The location was great for us. Parking was easy, just across the street. You could use complimentary valet if you wanted, but we chose to self park. Check in and out was easy. All staff we encountered we very friendly.
Cons: Our shower water pressure was terrible. we were lucky if we got 5 min of OK water pressure.We had what must be a pet-friendly room even though I said we didn't have a pet. almost no window a& a strong smell of some kind of deodorizer. Not worth the $ paid
Pros: Great location. The tower side is nice. The front desk staff was great. The outdoor cafe staff was pleasant and the food was great.
Cons: Bathrooms haven't been updated. I found a butter knife in my room lying in the chair. Worried me for the cleanliness of the room if that was somehow missed by housekeeping. Interior restaurant staff wasn't friendly or helpful.
Pros: The lobby and pools were nice.
Cons: The staff wasn't very friendly. The rooms were small and need updated. Breakfast was not included in our stay.
Pros: Location amnesties and staff it was a great getaway
Pros: The hotel was in a great location. Easy access to the beach and boardwalk.
Cons: Room was clean but the trash cans in the room are too small, especially when they do not have liners or are not emptied daily. We had to request towels several times and finally went to the front desk regarding towels and trash.
Pros: Convenient beach location, easy valet experience.
Cons: Security opened our hotel room door at 230 in the AM for two drunks without checking IDs or ensuring they were the actual patrons of the room.
Pros: the proximity to everything else. people/staff was wonderful
Cons: the bathroom was tight
Pros: Beautiful hotel. Right on the ocean. Free valet parking was great. The staff very friendly. Very clean and comfortable rooms.
Pros: great location, clean rooms
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