Located right on the Virginia Beach boardwalk, the non-smoking Sheraton Virginia Beach Oceanfront Hotel has indoor and outdoor pools, a fitness center, a restaurant, cozy beds and great in-room amenities, making it a favorite among Our guests staying in Virginia Beach. The Sheraton is non-smoking and includes 200 rooms on nine floors. Luxurious bed linens ensure you'll get a good night's sleep. You'll find direct beach access from the hotel, as well as a fitness facility and an indoor and outdoor pool. Rentals are available for snorkeling, scuba diving, sailing, and wind surfing. In-room Wi-Fi is available. Cap off the day with a delicious meal and a cocktail at the hotel restaurant and lounge. Sheraton Virginia Beach Oceanfront Hotel is one mile from the Virginia Beach Convention Center, within five miles of golf courses, four miles from Ocean Breeze Water Park and 15 miles from the Virginia Zoological Park. Norfolk International Airport is 18 miles away.}
Pros: The staff was excellent and I had to deal with front desk, engineer, and the cleaning service. All teams were extremely helpful even though my room I booked was unavailable and then the key cards did not work so they had to replace the batteries.
Cons: I booked a room with two queen beds and upon arrival and checking in I was informed that my room is no longer available due to a broken ac unit. So I got a king size bed and a cot instead and a pull out sofa which was not what I was looking forward to
Pros: The location was perfect. Check-in was easy, the staff was super friendly. Easy access to the boardwalk and the beach. Parking in the adjacent parking deck was free, along with free valet parking if needed. Overall, a nice place to enjoy a beach vacation!
Cons: The bathroom was so small that you could not open the door if someone was standing in front of the vanity. Parking was adjacent to hotel and was designed for small vehicles or trucks. Breakfast was kinda expensive.
Cons: Room was dirty. Put us in a "pet suit" that had a bad smell and was designed for large dogs. Bathroom had not been cleaned. Room it self was dirty. Shower barley worked. Staff was friendly but could not move us due to the hotel being fully booked.
Pros: Staff was excellent! Very helpful and friendly. Very clean.
Cons: When I checked in the room was not clean.The room smelled like cigarettes. In the room there were cigarette butts.
Pros: Location is great, beautiful ocean view and the front desk staff were friendly & efficient.
Cons: Rooms are dated, the chair in my room was torn and filthy it was obvious that the room had not been cleaned well, dust and hair around the TV base, white spots on cabinet appeared to be dried milk, windows were dirty, holes in wall.
Pros: Staff is very friendly. I love that I can bring my Dausaund and not be charged extra! I have stayed here many times and plan to in the future!
Pros: The oceanfront view, complimentary valet parking
Cons: The rooms were slightly dated. The soaps and shampoos had not been changed out from the previous occupant which made me question the cleanliness of the room.
Pros: Hotel employee is a fantastic person. The gym was in top condition. The location is outstanding. Everybody is very polite.
Pros: Great location, free parking is a plus.
Cons: Check in was a little confusing, mix up with our room during initial check in.
Pros: Oceanfront and good value
Cons: A little under quality compared to what I think of being a Marriott property. Slow elevators, overall polish not the same Ex big stain on carpet in room
Pros: Staff was very friendly and room was very clean
Cons: Breakfast was horrible
Pros: room was ready when I got there.Staff was wonderful, Room was beautiful. easy beach access and wonderful amenities! will definitely stay here again
Pros: I like the staff and the location of the hotel. Hotel employee went way above and beyond on be hospitable hosts.
Cons: Probably just the obvious. The slow elevator and wear and tear on mostly the bathroom in the hotel room.
Pros: The location and free valet parking were great. This hotel is on the northern end of the strip/boardwalk, so it's not centrally located, but it is right on the beach. The staff was very nice.
Cons: I wish I had paid more attention to their "pet friendly" policy because I loathe pets in hotels. Our "pet friendly" room was clean but smelled like a kennel. Air conditioning? The hallways were 85 degrees and the rooms were like 80. So stinking hot!
Cons: Hotel boasted WiFi it did not work the whole week we were there my husband had to leave the hotel to get WiFi. Also the elevator was broken twice while we were on vacation last week had to wait 35 minutes upstairs to get downstairs my husband cannot walk
Pros: Very accommodating, upgraded my room to an oceanfront.
Pros: The location was great!
Cons: The front desk "supervisor" was very rude, disrespectful, and very arrogant. The customer service I received from him was very disappointing and gets a ZERO score.
Pros: The location was great for us. Parking was easy, just across the street. You could use complimentary valet if you wanted, but we chose to self park. Check in and out was easy. All staff we encountered we very friendly.
Cons: Our shower water pressure was terrible. we were lucky if we got 5 min of OK water pressure.We had what must be a pet-friendly room even though I said we didn't have a pet. almost no window a& a strong smell of some kind of deodorizer. Not worth the $ paid
Pros: Great location. The tower side is nice. The front desk staff was great. The outdoor cafe staff was pleasant and the food was great.
Cons: Bathrooms haven't been updated. I found a butter knife in my room lying in the chair. Worried me for the cleanliness of the room if that was somehow missed by housekeeping. Interior restaurant staff wasn't friendly or helpful.
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