InterContinental Yokohama Grand is a popular choice amongst travelers in Yokohama, whether exploring or just passing through. The property features a wide range of facilities to make your stay a pleasant experience. Service-minded staff will welcome and guide you at the InterContinental Yokohama Grand. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, air conditioning, heating, wake-up service, desk. The hotel offers various recreational opportunities. InterContinental Yokohama Grand is an excellent choice from which to explore Yokohama or to simply relax and rejuvenate.}
Good view and clean.
Pros: Wiiling to upgrade when available.
Cons: Luggage handling is slow.
The hotel was beautiful, the individual rooms varied in condition. My room had stains all over the carpet and the furniture was mediocre. Though I was a priority club member, there was an aggressive push toward purchasing the ambassador membership in order to receive an upgrade. Wonderful front desk agents. However, one of the staff was rude and aggressive in demanding that I pay for breakfast, even though it was included in the room package. They called me 5 times and did not resolve the issue for 2 days. Upon checkout they still demanded that I pay.
Cons: The staff was very rude and harassed me to pay for the pre-paid breakfast option.
This is a beautiful hotel with magnificent views from every room (I believe). Although we needed to take a taxi, it is not that expensive (about 10$ or so from the train station). Although this hotel is not right in Tokyo, access to the Narita airport is quite good. It is also perfectly located for shopping and dining.
Pros: The view was just amazing.
Cons: This hotel is not within walking distance from a train station. We took a taxi.
Very much enjoyed my stay. Hope to stay again some day.
Pros: The service was very helpful and friendly.
Cons: There was not an iron and ironing board present in the room.
Comfortable room, internet access included, good view. Concierge desk staff very helpful. Room service good, but expensive.
Pros: Helpful concierge desk, English speaking.
Cons: Pricey, but worth it. Room service was good, but relatively expensive.
Pros: First class - excellent location, view and customer service.