Six on-site restaurants and a bar with live jazz attract Our guests to the InterContinental Yokohama. The 24-story InterContinental features 593 rooms, all with flat-panel satellite TVs, DVD players, minibars, mini-fridges, work desks and slippers. Wi-Fi is available for an additional fee. Guests sate their hunger pangs at the six on-site restaurants. Head to the bar for a drink and live jazz. Room service is available around the clock. The fitness center, indoor pool, sauna and spa appeal to leisure guests. The business center, meanwhile, helps corporate travelers keep on top of their workloads. You'll also find a car rental desk, an airline desk, currency exchange, a beauty salon, and meeting and event spaces on-site. Dry-cleaning services and babysitting services are offered. Valet parking is available. The InterContinental is a three-minute walk from Minato-Mirai Station, providing easy access to all of Yokohama. Rides on the Cosmo Clock 21 Ferris Wheel or visits to Minato-Mirai Hall are also a three-minute walk away. Yokohama Cosmo World offers family fun, six minutes away on foot. The Yokohama Museum of Art and panoramic views from the Landmark Tower are both about a 10-minute walk from the hotel. Beautiful Yamashita Park is eight minutes away by car. Shopping and dining await at Yokohama Red Brick Warehouse or Yokohama Chinatown, both a 10-minute drive. Haneda Airport is 17 miles from the hotel.}
Pros: Staff was courteous and able to easily assist us during our stay. Not much of a language barrier for English speaking guests. Hotel was safe during Typhoon Hagibis. Breakfast had a large variety.
Good view and clean.
Pros: Wiiling to upgrade when available.
Cons: Luggage handling is slow.
The hotel was beautiful, the individual rooms varied in condition. My room had stains all over the carpet and the furniture was mediocre. Though I was a priority club member, there was an aggressive push toward purchasing the ambassador membership in order to receive an upgrade. Wonderful front desk agents. However, one of the staff was rude and aggressive in demanding that I pay for breakfast, even though it was included in the room package. They called me 5 times and did not resolve the issue for 2 days. Upon checkout they still demanded that I pay.
Cons: The staff was very rude and harassed me to pay for the pre-paid breakfast option.
This is a beautiful hotel with magnificent views from every room (I believe). Although we needed to take a taxi, it is not that expensive (about 10$ or so from the train station). Although this hotel is not right in Tokyo, access to the Narita airport is quite good. It is also perfectly located for shopping and dining.
Pros: The view was just amazing.
Cons: This hotel is not within walking distance from a train station. We took a taxi.
Very much enjoyed my stay. Hope to stay again some day.
Pros: The service was very helpful and friendly.
Cons: There was not an iron and ironing board present in the room.
Comfortable room, internet access included, good view. Concierge desk staff very helpful. Room service good, but expensive.
Pros: Helpful concierge desk, English speaking.
Cons: Pricey, but worth it. Room service was good, but relatively expensive.
Pros: First class - excellent location, view and customer service.